Purchases may be returned within 10 business days of delivery subject to the following:
- Accessories may not be returned unless non-working or damaged.
- Product must be returned in its original packaging in its original condition.
- Applicable manuals, paper work, parts and equipment accessories must accompany the return.
- A restocking charge of 20% applies to all returns.
- Original delivery, assembly, freight and shipping charges are not refundable.
- Returned items will be refunded after inspection upon our receipt of product.
- Original purchase price, less restocking fee, less applicable pickup fee, plus applicable sales tax, will be applied to the return amount to be paid in the form of a check – please allow 3-5 business days.
- If you want to exchange for a different item, you will need to return the original item and place a new order.
- Gift card certificates and special order items (such as custom paint, upholstery, etc.) are not refundable.
- Our delivery teams begin preparing your order for delivery 72 hours prior to your scheduled delivery date. Confirmed deliveries canceled by customer within 72 hours of a scheduled delivery date are subject to a reschedule delivery date fee of $250. Payment will be required prior to rescheduling a new delivery date.