Fitness equipment is heavy and difficult to handle. We require certain information about the delivery site such as dimensions of doors and hallways so that we can assess the job to safely deliver and install your equipment. In the event that the information provided is inaccurate and results in a failure to deliver, you may be subject to additional fees.

See our Delivery and Installation Policy and Return Policy for more information.

*** Please allow 2-3 business days after submission of this survey to be contacted by our delivery partner, TCA Logistics.***