Accessibility

Accessibility Statement

Gym Tech Fitness is committed to ensuring digital accessibility for people of all abilities.

Last Updated: June 2025 WCAG 2.2 Level AA

Our Commitment to Accessibility

Gym Tech Fitness Service LLC ("Gym Tech Fitness," "we," "us," or "our") is committed to ensuring that our website — gymtechfitness.com — is accessible to everyone, including people with disabilities. We believe that every person deserves equal access to premium fitness equipment information, our services, and the ability to do business with us online.

We are actively working to increase the accessibility and usability of our website and in doing so adhere to the Web Content Accessibility Guidelines (WCAG) published by the World Wide Web Consortium (W3C).

Our Target: We aim to conform to WCAG 2.2 Level AA across all pages of our website. This is an ongoing effort and we continually work to improve our digital accessibility.

Accessibility Standards We Follow

We use the Web Content Accessibility Guidelines (WCAG) 2.2 as our standard. These guidelines have three levels of conformance — A, AA, and AAA. We target Level AA conformance across our entire website.

The Four WCAG Principles (POUR)

WCAG 2.2 is organized around four core principles. All content on our website should be:

1. Perceivable

Information and user interface components must be presentable to users in ways they can perceive. This includes providing text alternatives for non-text content, captions for multimedia, and content that can be presented in different ways without losing meaning.

2. Operable

User interface components and navigation must be operable. All functionality must be available from a keyboard, users must have enough time to read and use content, and content must not cause seizures or physical reactions.

3. Understandable

Information and the operation of the user interface must be understandable. Text must be readable, pages must operate in predictable ways, and users must be helped to avoid and correct mistakes.

4. Robust

Content must be robust enough to be reliably interpreted by a wide variety of user agents, including assistive technologies. As technologies and user agents evolve, the content must remain accessible.

WCAG 2.2 New Success Criteria (vs. 2.1)

WCAG 2.2 introduced additional success criteria that we work to satisfy, including:

  • 2.4.11 Focus Not Obscured (Minimum) — Level AA: When a user interface component receives keyboard focus, the component is not entirely hidden due to author-created content. We ensure focused elements are always at least partially visible.
  • 2.4.12 Focus Not Obscured (Enhanced) — Level AAA: We strive to ensure the focused component is fully visible when it receives keyboard focus.
  • 2.4.13 Focus Appearance — Level AA: When keyboard focus indicators are visible, the focus indicator area meets size and contrast requirements. Our focus rings use a minimum 3:1 contrast ratio against adjacent colors.
  • 2.5.3 Label in Name — Level A: For user interface components with labels that include text or images of text, the accessible name contains the text that is presented visually.
  • 2.5.7 Dragging Movements — Level AA: All functionality that uses a dragging movement for operation can be achieved with a single pointer without dragging.
  • 2.5.8 Target Size (Minimum) — Level AA: The size of the target for pointer inputs is at least 24 by 24 CSS pixels (except where the target offset is sufficient, or the target is inline).
  • 3.2.6 Consistent Help — Level A: If a web page contains human contact information or a mechanism, it is presented in the same relative order across pages.
  • 3.3.7 Redundant Entry — Level A: Information previously entered by or provided to the user that is required to be entered again in the same process is either auto-populated or available for the user to select.
  • 3.3.8 Accessible Authentication (Minimum) — Level AA: A cognitive function test (such as remembering a password or solving a puzzle) is not required for any step in an authentication process.

Accessibility Features on Our Website

We have implemented the following accessibility features across gymtechfitness.com:

Navigation & Structure

  • Skip navigation link to bypass repetitive content and jump directly to the main content area
  • Logical, consistent page structure with proper heading hierarchy (H1 → H2 → H3)
  • Descriptive page titles that identify both the page and the site
  • Breadcrumb navigation on product and service pages
  • Keyboard-accessible navigation menus including mega menus
  • Focus indicators are clearly visible on all interactive elements
  • ARIA landmarks to identify regions: header, main, nav, footer

Images & Media

  • Descriptive alt text on all meaningful images
  • Decorative images marked with empty alt="" to be ignored by screen readers
  • Product images include alt descriptions that identify the equipment name and key features
  • Team photos and marketing images include contextual alt descriptions

Forms & Interactive Elements

  • All form inputs have associated <label> elements
  • Required fields are marked both visually and programmatically with aria-required="true"
  • Error messages are specific, actionable, and linked to the field via aria-describedby
  • Inline validation on form fields with live region announcements for screen reader users
  • Consent checkboxes clearly labeled with linked privacy policy and terms
  • Phone number formatting assistance provided automatically
  • Honeypot bot protection that does not affect real users
  • All buttons have descriptive accessible names via aria-label

Color & Contrast

  • Text meets WCAG 2.2 Level AA contrast requirements: minimum 4.5:1 for normal text, 3:1 for large text
  • Interactive elements (buttons, links) use color plus additional visual indicators (not color alone)
  • Focus rings use a minimum 3:1 contrast ratio against adjacent colors
  • Error states use both color and icon indicators

Keyboard Accessibility

  • All functionality operable by keyboard alone — no mouse required
  • Logical tab order follows visual layout
  • Modal dialogs trap focus and return focus to the triggering element when closed
  • Flyout menus close on Escape key press
  • Carousel sliders have keyboard controls
  • No keyboard traps — users can always navigate away from any component

Screen Reader Support

  • Semantic HTML elements used throughout (<article>, <section>, <nav>, <aside>, etc.)
  • ARIA roles, states, and properties applied where native HTML semantics are insufficient
  • Live regions (aria-live) announce dynamic content changes including form validation, modal state changes, and success messages
  • Icons that convey information have accessible labels; decorative icons are hidden from assistive technologies
  • Expandable/collapsible content uses aria-expanded state
  • Dialog modals use role="dialog", aria-modal="true", and aria-labelledby

Motion & Animation

  • All animations respect the prefers-reduced-motion media query
  • Users who have set their operating system to reduce motion will experience no animation on our site
  • No content flashes more than three times per second
  • Auto-playing content can be paused

Typography & Readability

  • Text can be resized up to 200% without loss of content or functionality
  • Line height, letter spacing, and word spacing can be adjusted without loss of content
  • Language of the page is identified in the <html> element (lang="en-US")
  • Abbreviations and technical terms are explained on first use

Known Limitations & Ongoing Work

While we strive to achieve full WCAG 2.2 Level AA compliance, we acknowledge that some areas of our website may still have accessibility limitations. We are actively working to resolve these issues.

In Progress
PDF Documents

Some downloadable documents (brochures, spec sheets) may not be fully accessible. We are working to provide HTML alternatives for all key documents.

In Progress
Legacy Product Images

Some older product images in our catalog may have insufficient alt text descriptions. We are systematically reviewing and updating all product imagery.

Monitoring
Third-Party Embedded Content

Some embedded content from third-party providers (e.g., financing widgets, review platforms) may not meet our accessibility standards. We work with vendors to improve this.

Planned
Video Content

Video content on product pages and social media embeds does not currently include captions. We plan to add captions to all video content by Q4 2025.

We conduct regular accessibility audits using both automated testing tools and manual testing with assistive technologies including screen readers (NVDA, JAWS, VoiceOver) and keyboard-only navigation.

Third-Party Content

Our website integrates with third-party services and platforms. While we request that our technology partners maintain accessibility standards, we cannot guarantee the accessibility of all third-party content. The following third-party integrations are present on our website:

Service Purpose Accessibility Notes
Google Analytics / Tag Manager Website analytics and tracking Backend service; no user-facing interface
Meta (Facebook) Pixel Advertising measurement Backend service; no user-facing interface
Microsoft Clarity / Bing User behavior analytics, heatmaps Backend service; no user-facing interface
HubSpot CRM and marketing automation Forms tested for accessibility; cookie banner reviewed
GymSpotter.AI AI-powered contact widget and lead management (subprocessor) Widget built to WCAG 2.2 AA standards including keyboard nav, ARIA, focus management
WooCommerce E-commerce product catalog and checkout Actively maintained; standard form accessibility applied
Social Media Embeds Instagram, Facebook, YouTube Platform-controlled; may not meet all WCAG requirements

If you encounter accessibility issues with any third-party content on our site, please contact us and we will do our best to provide an accessible alternative.

Compatible Assistive Technologies

Our website is designed to be compatible with the following assistive technologies and browsers. We test against these combinations:

Desktop

  • JAWS with Chrome on Windows
  • NVDA with Chrome or Firefox on Windows
  • VoiceOver with Safari on macOS
  • Dragon NaturallySpeaking (voice control)
  • ZoomText (screen magnification)

Mobile

  • VoiceOver with Safari on iOS
  • TalkBack with Chrome on Android
  • Switch Access on Android
  • Voice Control on iOS

Keyboard Only

  • Chrome on Windows/macOS
  • Firefox on Windows/macOS
  • Safari on macOS
  • Edge on Windows

Accessibility Feedback & Contact

We Want to Hear From You

If you experience any difficulty accessing content on gymtechfitness.com, or if you notice any area that does not conform to the accessibility standards described in this statement, please contact our Webmaster directly:

webmaster@gymtechfitness.com

You can also reach us by phone at (866) 496-8324 or visit any of our four showroom locations.

When You Contact Us, Please Include:

  • A description of the accessibility issue you encountered
  • The URL (web address) of the page where you encountered the issue
  • The type of assistive technology you are using (if applicable), including version number
  • The web browser and version you are using
  • Your operating system
  • How you would like us to contact you with our response

We take all accessibility feedback seriously and aim to respond within 5 business days. We will provide our response in a format that is accessible to you.

Alternative Access: If you are unable to access any page or function on our website due to a disability, we are happy to assist you by phone at (866) 496-8324 or by email at info@gymtechfitness.com. Our team can provide product information, process inquiries, and take service requests via these alternative channels.

Formal Complaint Process

We are committed to resolving accessibility concerns. If you have submitted feedback and are not satisfied with our response, you have additional options:

Escalation Within Gym Tech Fitness

If your initial accessibility concern has not been resolved to your satisfaction, you may escalate your complaint by writing to us at:

Gym Tech Fitness Service LLC
Attention: Accessibility Compliance
Email: webmaster@gymtechfitness.com
Phone: (866) 496-8324

External Resources

You also have the right to contact external bodies. In the United States, accessibility of public-facing websites is governed by the Americans with Disabilities Act (ADA) and, for certain organizations, Section 508 of the Rehabilitation Act. If you believe your rights have been violated:

Our Ongoing Accessibility Efforts

Accessibility is not a one-time project — it is an ongoing commitment. Our efforts include:

  • Regular automated accessibility scans using industry-standard tools
  • Manual accessibility audits by our development team
  • User testing with people who use assistive technologies
  • Accessibility training for all team members involved in creating website content
  • Incorporating accessibility review into our content publishing workflow
  • Updating this accessibility statement when we make significant changes to our site
  • Staying current with evolving WCAG guidelines and browser/assistive technology updates

Remediation Timeline

When we identify or receive notification of an accessibility issue, we follow this remediation process:

Day 1
Issue acknowledged and logged in our accessibility tracking system
Day 1–5
Issue evaluated and prioritized based on severity and user impact
Day 5
Response provided to the person who reported the issue
Day 5–30
Critical issues fixed immediately; non-critical issues scheduled in next development sprint
Ongoing
Quarterly accessibility reviews of the full website
Free Delivery & Installation Conditions
  • Offer is valid only for items currently in stock.
  • Order value must be $5K or more (excluding taxes and fees).
  • Valid for delivery/installation within the  NY Tri-State area only.