TRUE Fitness recommends that you regularly clean your treadmills, exercise bikes, ellipticals, and rowers. You should also keep an eye out for any loose parts and make sure that the equipment is kept in a safe environment.
If you’re interested in starting a service contract to maintain your TRUE Fitness equipment, please contact us about preventive maintenance for your fitness equipment.
If you have broken TRUE Fitness equipment that is out of warranty, we can diagnose and fix the problem. For machines still under warranty, check with your local technician to confirm they can help.
We do our best to find replacement parts but keep in mind that parts may be difficult to find, especially for older TRUE Fitness models. It also may be cost-prohibitive to repair your machine if it is older. In this event, we recommend you invest in a new unit.
Check out our fitness equipment store to find a suitable replacement!